Questions You Should Be Asking Your Pest Control Specialist

A vast majority of homeowners at some point hire a pest control specialist. Whether you’re looking to tackle an existing infestation or wishing to hire a specialist to take preventative pest maintenance measures, it’s vital that you get the right person in for the job.

When looking for the right pest control company, there are a few important questions that you should ask before determining the right company to resolve your pest-related woes.

“Are You Insured and Licensed?”

This is perhaps the biggest mistake that most people make when hiring pest control. A professional working in the field of pest control will need a license to legally operate.

Keep this in mind when deciding which pest control company to go with. There may be several that come at a cheap price, but are not properly qualified, licensed or insured. Insurance is particularly important because, should anything go wrong, you want to ensure that both you and the company are adequately covered.

“What Is Your Experience?”

Upon confirming that they are licensed and insured, finding the right pest control company entails finding one with suitable experience. There are several reasons why experience matters.

For starters, a pest control service that has the proper experience likely has the skills and knowledge to tackle even the most difficult of pest situations. Getting rid of those pests is more difficult than may first appear. Technicians need to not only know about each pest but precisely what to do about them in a variety of situations. This practical knowledge comes from experience.

Finding a company or specialist that has been around for a while with a positive reputation is always a good bet. This way, you can have the peace of mind of knowing that the job is likely to get done the right way, from the first step to the completion of the process.

“Do You Have Any Reviews or Testimonials?”

Whether it is an end of lease pest control, regular check-up or an infestation situation you have encountered, there is no better way to find out about a company than through the opinions of those who have used their service before. But there is a difference between searching out reviews and merely looking at reviews on a company website.

Third-party reviews on platforms away from a company’s website are the truest and best way to find out about the performance and credibility of a company. There is usually no incentive for reviewers to sugarcoat their review, overall giving you the most reliable experience of what working with that company may be like.

It should go without saying that the better the third-party reviews, the more reputable and trustworthy the company likely is.

“Can You Find the Source?”

When an exterminator comes to your home, you should ask where the source of the infestation is coming from. This will demonstrate the capability of the pest inspector to identify the source of the problem, and also prevent the problem from reoccurring.

There is a chance that an exterminator can’t identify where the pests are coming from. This can be normal if the property is large and there are few indicators. At other times, it may be a sign of inexperience or inability. Getting your pest inspector to articulate their logic and reasoning can help to determine why they are unable to locate the source of the problem. At times, a second opinion may also be helpful or necessary.

Tackle Your Pest Problem The Right Way

There are several helpful questions that you should ask each pest removal professional before hiring them, not just how much they cost.

When it comes to pests in your home, always ensure that the problem is dealt with as soon as possible. By hiring the right qualified professional removal service early on, you can have peace of mind in knowing that the issue was addressed before getting worse – and that it won’t come back. 

For comprehensive and qualified pest control in Glen Waverly, look no further than Positive Pest Solutions. Give us a call to discuss your pest problem today and we will be happy to answer all your questions and provide a working solution!

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What Our Customers Are Saying


Ken Yi Fong

Herman was very understanding of our needs. He was very accommodating of our schedule, was easy to work with and friendly. He took the time to explain what was involved in the treatment process and why he was recommending the solution. The level of service was exceptional and he completed the task in a timely and professional manner. I would highly recommend his services and would gladly use him again.

Aimkins1

Herman has been very helpful in assisting us with any issues and was more than willing to answer our queries and concerns. Very accomodating and patient. Will definitely recommend positive pest solution to anyone requiring his service

Hana Sani

Have used their service and very happy. After service is also great. Will continue to use PPS regularly for our yearly pest control. Highly recommended

Samantha Hansen

We have used Positive Pest Solutions twice now for an end of lease flea treatment. He is very reliable and punctual, with affordable and competitive rates. Herman is very quick to respond to your quotes/questions and is polite and professional. I would highly recommend using Positive Pest Solutions for your next pest control service.

Ronny Wijaya

Herman has been a great help to control the pest at bay for both my investment and PPOR. He is both knowledgeable and will provide genuine solution to your pest issue. I definately can recommend him for your pest solutions.

Tokoku Australia

Herman came promptly on the day. The service was done thoroughly and professionally. Before the pest control, our home was basically infested with spiders and other creepy crawlies. That was 2 months ago, and until today we have not seen a single living spider inside our home/even on our veranda and garage. Just dead ones. And that’s how we like it. Thank you Herman!

Kenneth Thor

Herman is friendly, punctual, turned up when he said he would, methodical and insightful in his diagnosis before proceeding with a systematic rodent control treatment. From feeling like the house was being over run with mice, to not even hearing anything two days after Herman’s treatment, we are very happy. You can trust this professional and his reasonable pricing is totally worth it. Don’t put up with the pests any longer!

Jay E

Thanks for the great service. Get the job done, quick and good customer service.

Serena Yu

Very good service... herman always keep in touch with us, and give us very experience advice

Fangwei Ong

Herman did the termite perimeter protection treatment for me in 2018. His price is competitive. Some other companies want to charge 50% more and also try to charge ongoing service fees. Recently I had to get a small section retreated due to some other repairs. Herman's services are reasonably priced. I will recommend him.

Harry Tan

We had chronic termite issue at our house and were very happy with the service and choice of treatment. Very professional service that did the right things by the customer. Would highly recommend these guys.

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